Services

What QHSE does, and what you get.

Board due diligence, readiness for the 2027 HSWA changes, health and safety audits and advice, SafePlus, ACC AEP audits, independent investigation, risk and quality systems, and machine safety. Each service is described here in plain language, with a note on who it suits.

Governance

Board and officer due diligence

Officers have a personal duty under the Health and Safety at Work Act to exercise due diligence. It is a duty to be actively satisfied that the organisation understands its risks and is controlling them. The work can be delegated to managers, the responsibility cannot. QHSE works with boards, councils and executive teams to put that duty into practice and to evidence it.

  • A due diligence plan mapped to the six elements of the duty, with what each officer does, how often, and what they see.
  • Working out what the board actually needs to see, in what form and how often, so directors can be actively satisfied rather than briefed after the event.
  • Working alongside the health and safety team to build that reporting, turning the data they already hold into a board pack that answers the questions directors have to ask.
  • Independent assurance over the critical risks: whether the controls the board is told about are actually in place and working.
  • Board and committee reporting that shows the state of the critical risks and the health of the controls, rather than lag metrics that say little about exposure.
  • Briefings and workshops for directors and elected members on what the duty asks of them.
  • Independent review of the health and safety governance arrangements: terms of reference, committee structure, reporting lines and escalation.
Who it suits Boards and directors, council elected members and chief executives, and owner-operators of small businesses who are officers in their own right. A company of three people has the same officer duty as one of three hundred, and often nobody to hand it to, so the work is sized to the business rather than cut from a template.
Law change

Getting ready for the changes to HSWA

The Health and Safety at Work Amendment Act received Royal Assent on 9 July 2026 and takes effect on 1 April 2027. It sharpens the focus of the system onto critical risks, sets clearer duties for small PCBUs, gives approved codes of practice real weight by deeming the duty met for a risk covered by one, clarifies officer duties and overlaps with other legislation, and realigns WorkSafe's objective. QHSE helps organisations work out what that means for them and get ready before it starts.

  • A plain briefing for the board, the executive or the wider organisation on what changes, what stays the same, and what it means for their duties.
  • A review of the current system against the sharpened focus on critical risks, and what needs to move.
  • Help identifying and defining the critical risks, and the controls that genuinely matter for each one.
  • A readiness plan with the work sequenced ahead of 1 April 2027.
  • Updating risk registers, reporting and governance arrangements so they line up with the new focus.
Who it suits Any organisation that wants to be ready well before April 2027, boards and officers who want to understand what the changes mean for their own duty, and health and safety teams who have been asked what the organisation needs to do about it.
Audits and advice

Health and safety audits and advice

Independent audits, gap analyses and system reviews, followed by practical advice on building a health and safety system that fits the organisation's actual risk.

  • Independent health and safety audits and system reviews.
  • Gap analyses against legislation, standards and the organisation's own commitments.
  • Officer due diligence support for boards and executives.
  • Practical advice on policies, procedures, contractor management and reporting, sized to the organisation.
  • Project work when there is a specific piece of work to get done.
Who it suits Organisations of any size and in any industry that want a system that works day to day, and boards that want confidence their officer duties are being met.
Assessment

SafePlus assessments

SafePlus is New Zealand's health and safety performance improvement toolkit. As a SafePlus Accredited Assessor, Rob delivers onsite assessment and advice against the ten SafePlus performance requirements, with deep dives into the risks that matter most to the organisation.

  • Interviews with leaders, managers and workers, and a review of how the system works in practice.
  • Deep dives into the critical risks the organisation actually faces.
  • A written assessor report with maturity ratings against each performance requirement.
  • Practical, prioritised recommendations that the organisation can act on.
Who it suits Any organisation that wants an independent, structured view of how well its health and safety system performs in practice. SafePlus applies across every industry and at any size, from a single site to a national operation.
Audit

ACC Accredited Employer Programme audits

The ACC Accredited Employer Programme is for employers who take on the management of their own work injury claims in return for lower levies. Participation depends on an independent audit against the ACC audit standard, so this work applies to employers already in the programme, or applying to join it. Rob is an ACC-accredited AEP auditor, one of only 18 in New Zealand.

  • AEP audits conducted against the current ACC audit standard.
  • Readiness reviews ahead of an audit, so the organisation knows where it stands.
  • Gap analysis and corrective action planning between audit cycles.
  • Clear reporting that explains findings in the organisation's own terms.
Who it suits Employers already in the ACC Accredited Employer Programme, in any industry, and organisations weighing up whether to join it.
Investigation

Independent investigations

Investigation of incidents, near misses and notifiable events by someone from outside the organisation, using ICAM and informed by Human and Organisational Performance. Independent means no reporting line into the people involved and no stake in the conclusion, so the findings stand up when they are examined.

  • Evidence gathering: site examination, interviews, records, and preservation of what matters before it is lost.
  • Analysis using ICAM, working through absent or failed defences, individual and team actions, task and environmental conditions, and organisational factors.
  • A written report setting out what happened, why it happened and what would prevent a recurrence.
  • Corrective actions that address the conditions rather than the last person to touch the job.
  • Briefing for the board, the executive or the investigation sponsor.
Who it suits Organisations in any industry that need an investigation run from outside the line, including serious harm and notifiable events, matters heading for regulatory or insurer scrutiny, and situations where an internal investigation would be seen as conflicted.
Risk

Risk management

Risk framework design, critical risk identification and controls assurance, and facilitated risk assessment, aligned to ISO 31000.

  • Enterprise and operational risk framework design and review.
  • Critical risk identification and bow-tie style controls mapping.
  • Controls assurance: checking that critical controls exist, are in use and are effective.
  • Facilitated risk assessment workshops with leaders and workers.
Who it suits Organisations with significant physical risk, and boards and executives that want assurance over the risks that could hurt people or stop the business.
Quality

Quality management

Quality system development, internal audit programmes and process improvement aligned to ISO 9001, delivered by a Certified Quality Manager (NZOQ).

  • Quality management system development and documentation.
  • Internal audit programme design and delivery.
  • Process mapping and improvement.
  • Preparation for certification and external audits.
Who it suits Manufacturers, engineering firms, aviation operators and service organisations that want a quality system that supports the business.
Machine and electrical safety

Machine safety and electrical safety

Machinery safety assessment, guarding and safeguarding review, and compliance work for plant and equipment, delivered by a Certified Machine Safety Expert. The same work covers electrical safety, including whether the organisation's in-service testing regime is doing what it thinks it is doing.

  • Machinery risk assessment against relevant standards.
  • Guarding and safeguarding review for existing and new plant.
  • Compliance review for plant and equipment, including documentation and control measures.
  • Advice on specifying and commissioning new equipment safely.
  • Electrical safety programmes, including in-service testing of portable appliances (PAT testing) to AS/NZS 3760, testing intervals, tagging, registers and record keeping.
  • Review of an existing test and tag arrangement: whether the right equipment is being tested, at the right intervals, by someone competent, with records a board can rely on.
Who it suits Food and beverage manufacturers, general manufacturers, engineering workshops, and any organisation running plant with moving parts or a large amount of portable electrical equipment.
On-call advice

On-call advice

Sometimes a question needs an answer today. QHSE offers a simple arrangement: pick up the phone.

  • The first conversation is free.
  • Rob listens, asks the right questions and gives a straight answer where he can.
  • What happens next is worked out together, based on what the organisation actually needs.

Phone 022 454 4445

Who it suits Managers, business owners and health and safety people who want a knowledgeable person to call when something comes up.
Start with a conversation

Tell us what you need.

Describe the requirement in a sentence or two and Rob will come back to you with a view on the best next step.